Returns & Exchanges
At Pouches, we want you to love your new accessory, which is why we offer a seamless 30-day return policy on all our fashion-forward designs. If your purchase isn't a perfect fit for your style, we are here to help with a quick and easy exchange or refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unused pouch in its original dust bag and packaging, ensuring all designer tags remain attached to qualify for a full refund.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Ship and Track
Drop off your package at any authorized carrier location; you will receive a confirmation email once our team has inspected the item and processed your credit.
